Cancellation & Refund Policy

AdsTalent engagements are designed to be flexible. We do not lock clients into long-term contracts. This policy describes how to pause or end an engagement and how refunds are handled.

Month-to-Month Engagements

Most AdsTalent programs run month-to-month after an initial scoping period. You may cancel a month-to-month engagement at any time by emailing [email protected]. Cancellation takes effect at the end of the current billing month; work completed up to that point is not refundable.

Project-Based Engagements

For fixed-scope project engagements, the proposal you sign will specify deposit, milestone, and final-payment terms. Refunds for project engagements are pro-rated to work completed at the point of cancellation.

Setup Fees

One-time setup fees (typically billed at the start of a program to cover onboarding and initial build work) are non-refundable once the setup work has begun.

Pausing an Engagement

You may pause an engagement for up to 60 days without ending it. Pauses must be requested in writing. Recurring billing is suspended during the pause period and resumes upon reactivation.

How to Cancel

Email [email protected] with the subject line "Cancellation request" and your account name. We respond within one business day to confirm.

Questions

Email [email protected] or call (208) 710-8394.